Thursday, March 31, 2005


 

Copernic responds to Tablet PC support issue

Thanks for leading the charge on this, Marc and James.

From Marc Orchant:

James and I both just received the following from Martin Bouchard at Copernic:

Mr. Kendrick,

I’ve been reading your post regarding your problems with CDS and the Tablet PC. Let me assure you that Copernic will now include the Tablet PC in our QA test benchs. I’ve personally bought a Tablet PC two days ago to make sure we support this platform. We will let you know when we will have a correction for the bug you encountered.

Please accept our sincere apologies.

Martin Bouchard, co-founder

Copernic Technologies


Most welcome news and exactly the response I was hoping for. Thank you Martin. Your support of the Tablet PC
platform is really appreciated. This is the right way to respond to an issue like this. I look forward to testing CDS
again when you believe you have the issue with TIP fixed.

"



(Via The Tablet PCs Weblog.)


Comments:
They've responded quickly and are trying to do the right thing. I'm really gratified whenever I see a company react this way.

Hopefully, they'll get to the bottom of the problem and have a Tablet PC-friendly release very soon.
 
I just heard from Copernic (again) and the problem has been identified and the fix will appear in the next release.
 
Post a Comment

Links to this post:

Create a Link



<< Home

This page is powered by Blogger. Isn't yours?

Powered by Blogger