Friday, June 17, 2005
Microsoft's mea culpa, and its response: "
A good mea culpa from Microsoft: A Windows product manager says the software giant has been a poor listener.
'We have not done a good job of listening to the needs of online consumer leaders,' says Microsoft's Josh Levine. 'We have heard repeatedly that these communitie want one place to find timely, in-depth information coming out of the Windows group as well as other groups across Microsoft that touch consumer technology.'
(Via Church of the Customer.)